Frequently Asked Questions

A powertrain warranty typically describes all mechanical systems that require oil or hydraulic fluids to operate. Most manufacturer's list powertrain as 4wd systems, differentials, engines, transmissions/hydrostats, hydraulic pumps, axels etc. Essentially, the powertrain to any machine can quickly be the most costly fail that can occur.

The word "Basic" tends to through people for a loop. This warranty actually refers to "Basically Everything that is not a Wearable Item." In slang, a Basic Limited Warranty would be commonly called a "Bumper to Bumper" coverage. This coverage most often covers all of the powertrain coverage, plus electrical systems in most machines. 

You are not alone.  For many reasons, individuals to companies have the means to service machines themselves. Agri-Sure coverage supports this by offering 100% parts reimbursement to the machine owner, or will purchase the parts required to fix the machine from the customers choice of parts provider. 

Upon purchase of your coverage whether it be from one of our Agri-Sure Agents, or from your dealer; Agri-Sure will contact you to assist in setting up the most convenient repair plan if you have an equipment failure.  We work with any and all repair facilities who agree to purchase OEM approved parts regardless of their manufacturer affiliation, to allowing for self service or we will help direct you to a closer dealer in your area that will work with you to ensure you are taken care of if the need arises regardless where you purchased. 

No.  This is not insurance.  Many of the processes and claims functions work very similar to the insurance industry, but warranties are simply not insurance.  

We strictly follow the rules of all manufacturers guidelines of coverage for each make and model. Areas of loss we do not cover, regardless of manufacturer rules (although most seem to have the same standards of coverage rules in these regards) are: 

Clutch and brake linings · Filters (air, fuel, oil) · Light bulbs · Window glass · Lubricants, coolants, and fluids (unless used during an authorized repair) · Belts · Cutting blades and tines · Bucket teeth · Injector nozzles · Spark plugs · Tires and tracks · Pickup or delivery of the equipment · Rental of replacement equipment during the repair period · Products which have been declared a total loss and subsequently salvaged · Overtime labor charges · Travel time or mileage (customer responsibility) · Service calls (customer responsibility) · Transportation of equipment to dealer from customer’s home or other location (customer responsibility) · Repairs performed by Non Authorized Dealers or Non Authorized Parts · Batteries · Wheels, Hubs or Tracks/Tires

To be blunt... that is an excellent question! Agri-Sure recognized the need in the market place and the importance of what it means particularly to folks who depend on their machines for livelihood to have proper coverage. After years of research, market analysis, trial and error etc. we officially launched.  We worked in a small local area first to work out our kinks and bugs, and you are now hearing about it because we have been able to  ensure our processes work.  Our processes with our dealer partners, our processes with our independent agents, our processes with folks like you who deserve the property ownership, farming, agriculture, forestry and commercial industries machinery not cost an arm and a leg to repair. We are proud of our excellent coverage at affordable pricing.  Whether you are a dealer reading this, or a consumer, we are proud you have now heard of us and hope you will join us in protecting the heart of the U.S. Economy, our Agri, Farming, Commercial and Forestry Industries.